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Privacy policy
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Last updated: March 8, 2026.
Security at Shemify starts with keeping the daily operating record clear. The same browser-based workspace that runs checkout also keeps receipts, searchable sales history, refunds, staff permissions, and reports together, so owners and managers can review what happened without stitching records across disconnected tools.
This page focuses on the trust details Shemify can stand behind publicly today: sign-in and access controls, hosted card handling, browser and hardware fit, support-access controls, privacy resources, and the cleanest way to report a security or privacy issue.
Security summary at a glance
The strongest security pages stay factual. Instead of broad certification language or future-looking promises, this page describes the controls and workflows Shemify publicly presents today.
- Browser-based POS on phone, tablet, laptop, and desktop, with no local install required for the current workflow
- Free starts with one owner login, while paid plans add role-based access, full logs, and stronger team controls
- Email/password sign-in, Google sign-in, and secure email-based password reset are available
- Where card checkout is enabled, hosted payment fields keep card data out of Shemify storage
- Support access can be approved or declined, and approved sessions are temporary rather than open-ended
Access & account controls
Shemify is built so access can grow with the business instead of defaulting everyone to the same permissions. That keeps checkout fast at the counter while more sensitive actions stay limited to the right people.
Secure sign-in and recovery
Users can sign in with email and password or continue with Google. Password reset is handled through email, and the reset flow does not confirm whether an email exists.
Role-based team access
Free starts with one owner login. Paid plans add partner, manager, cashier, and custom roles so reports, settings, logs, and other sensitive actions can be limited to the right people.
Payroll-only staff without app access
Businesses can add team members who do not need a login, such as contractors or limited-access staff, so payroll and staffing records can stay organized without creating unnecessary app access.
Logs, history, and review visibility
Paid plans add full logs and deeper reports, while searchable history, refunds, and receipt lookups make it easier to review what changed and answer questions quickly.
Location-aware access
Enterprise workspaces can run multiple locations in one system. Owners and partners can switch locations, while managers and employees stay limited to the location they are assigned to.
Time-limited support access
If the Shemify team needs to inspect a workspace, the business can approve or decline the request. Approved support access is temporary, which helps keep troubleshooting more controlled.
For public plan details around seats, roles, and multi-location structure, review Pricing, Features, and staff permissions.
Payments, records & data handling
Payments
Hosted payment fields for card checkout
Where card checkout is enabled, card entry uses hosted payment fields so card data is not stored in Shemify. That keeps the checkout flow practical for operators while reducing what Shemify itself handles directly.
Records
Searchable records and receipt trail
Receipts, date ranges, items, customer references, refunds, and reporting stay easier to revisit because the product keeps them inside one browser-based workspace rather than splitting them across separate tools.
Retention
Retention settings that match the workflow
Workspace settings include a sales retention policy, so businesses can choose longer history or scheduled cleanup based on how they want records managed over time.
Privacy
Public privacy and support paths
Use the public Privacy Policy for collection and use details, then contact Shemify for help with access, export, correction, or deletion requests related to a workspace or account.
Browser & hardware fit
A dependable rollout depends on real device testing, not vague blanket claims. Shemify is designed to stay flexible, but the exact checkout setup should still be verified before going live.
- Runs in modern browsers on iPhone, iPad, Android phones, Android tablets, laptops, and desktops
- Works as a browser-based workflow today rather than requiring a native mobile app or local install
- Camera barcode scanning is available on supported devices, so a dedicated scanner is optional rather than required
- Receipt printing depends on the exact device, browser, printer model, and connection path, so the intended setup should be tested before launch
- Shemify is cloud-first, so a stable internet connection is recommended for busy counters
- Manual cash drawers are the supported path today
For rollout planning, continue to Hardware & integrations, Mobile POS, Receipt printing, and Barcode scanning.
Responsible disclosure & support workflow
If you believe you found a privacy, security, or account-access issue, email hi@shemify.com. The best reports are short, specific, and easy to reproduce. Include the business or workspace name, the page or feature involved, what you expected, what happened instead, and any screenshots, timestamps, or receipt references that make the issue easier to understand.
01
Describe the issue clearly
Tell us which page, action, role, or workflow is involved and what result you saw.
02
Include environment details
Share your browser, device, operating system, date and time, and the steps needed to reproduce the behavior.
03
Tell us whether support access may help
If a deeper look is needed, a support-access request can be approved or declined, and approved access is temporary rather than permanent.
For related public documents, see Privacy, Terms, FAQ, and Docs.
Common security & trust questions
These are the questions most businesses ask before they choose a device, invite staff, or go live with checkout.
Today, Shemify runs in the browser on iPhone, iPad, Android phones, tablets, laptops, and desktops. A local install is not required for the current browser-based workflow.
Free starts with one owner login. Paid plans add partner, manager, cashier, and custom roles, plus full logs. Payroll-only employees can also be added without app access, and Enterprise adds location-based access across multiple locations.
Where card checkout is enabled, card entry uses hosted payment fields so card data is not stored in Shemify.
Shemify works in modern browsers on phone, tablet, laptop, and desktop. Camera barcode scanning is available on supported devices, while printer behavior depends on the exact device, browser, printer model, and connection path, so rollout testing is recommended.
Yes. If a support agent needs workspace access, the request can be approved or declined, and approved access is temporary.
Email hi@shemify.com with the workspace or business name, page or feature involved, steps to reproduce, browser and device details, and any screenshots or timestamps that help explain the issue.