Question 1

Does Shemify work on mobile and web?

Accepted Answer

Shemify is designed for both mobile and web so you can manage sales and reports across devices.

Question 2

Can I print receipts?

Accepted Answer

Yes. Shemify supports receipt workflows and helps you keep transactions organized.

Question 3

Can I add multiple staff accounts?

Accepted Answer

Yes. You can add staff accounts and manage permissions so each role sees what they need.

Question 4

Can I export reports?

Accepted Answer

Yes. Export summaries to share with partners or use for record keeping and bookkeeping.

Question 5

Can I change plans later?

Accepted Answer

Yes. You can usually upgrade or change plans from your settings when your needs grow.

Question 6

Is there a free plan?

Accepted Answer

Yes. A free option is available so you can explore the workflow before upgrading.

Question 7

Does Shemify work offline?

Accepted Answer

Shemify is cloud-first. If your connection drops, some actions may be limited until you’re back online.

Question 8

Can I run multiple stores or branches?

Accepted Answer

You can separate data by business/workspace. Contact us if you need a clean multi-branch setup for reporting and staff access.

Question 9

Do you support taxes or VAT?

Accepted Answer

Yes. Configure your pricing and tax behavior based on your region and how you want totals displayed.

Question 10

Can I export data for accounting?

Accepted Answer

Yes. You can export reports and use them for bookkeeping, tax filing, or sharing performance with partners.

Question 11

How long does setup take?

Accepted Answer

Most small businesses can create a catalog and run a test checkout in minutes. You can refine categories and reports over time.

Question 12

Can I add discounts or promotions?

Accepted Answer

Yes. Use discounts to run promotions, specials, or staff-only pricing where appropriate for your workflow.

Question 13

Can I control who can refund or change prices?

Accepted Answer

Yes. Use staff roles and permissions so cashiers can focus on checkout while managers control sensitive actions.

Question 14

Can I see sales by day or product?

Accepted Answer

Yes. Reports cover daily totals, best sellers, and sales history so you can understand performance quickly.

Question 15

Do I need special hardware?

Accepted Answer

No. You can start with a phone, tablet, or laptop. Add receipt printing or scanning hardware based on your needs.

Question 16

Where do I see exact pricing?

Accepted Answer

Exact prices and options appear in the app during signup and billing. See the Pricing page for an overview.

Question 17

Is my business data separated from other businesses?

Accepted Answer

Yes. Shemify is designed around business/workspace separation so each business only accesses its own data.

Question 18

Can I limit what staff can see and do?

Accepted Answer

Yes. Use roles and permissions so staff only access the screens and actions relevant to their job.

Question 19

Do you offer data exports?

Accepted Answer

Yes. You can export reports to support bookkeeping, audits, and sharing performance with partners.

Question 20

Where can I read about privacy?

Accepted Answer

See our Privacy Policy for details on what we collect and how it’s used to operate the service.

Answers to common Shemify questions

Product