Frequently asked questions about the Shemify platform for POS, payroll, ecommerce, reservations, and generative AI
Platform & setup
Start with device fit, browser access, setup speed, and what the broader platform can cover.
Shemify is built for retail shops, boutiques, cafés, restaurants, and service businesses that want more than a simple register. It can cover checkout, receipts, reporting, team workflows, payroll, online stores, restaurant reservations, websites, and ShemifAI in one browser-based platform.
Yes. Shemify runs in the browser, so owners and staff can use it on phone, tablet, laptop, and desktop without a local install. See how it works as mobile POS and cloud POS software.
No. You can start with the device you already have. Receipt printing usually works with printers your device already supports, and dedicated scanners are optional because camera-based scanning is available on supported devices. See hardware & integrations for setup guidance.
Many businesses can create a small catalog and run a test sale quickly. Smaller setups often start the same day, while larger catalogs, printer rollouts, or multi-location teams naturally take longer. You can start simple and refine your workflow over time.
Shemify is cloud-first. If your connection drops, some workflows may be limited until you are back online, so a stable connection is recommended for live selling environments.
Sales, receipts & online selling
See how receipts, sales history, scanning, discounts, taxes, and online store tools fit into daily selling.
Yes. Shemify supports receipt printing and receipt re-send workflows so teams can give customers a clear printed or digital record of the sale. Learn more about receipt printing.
Yes. Shemify keeps sales history searchable so you can look up past transactions, check receipt details, reprint or resend receipts, and manage refund workflows faster.
Yes. Shemify supports barcode-ready product lookup and camera-based scanning on supported devices, so you do not need to start with dedicated scanner hardware. Your catalog should have correct barcode values for the cleanest workflow. See barcode scanning.
Yes. Discounts and promotions can be used in selling workflows, and businesses can also use Shemify for a customizable online store and website with synced products, inventory, orders, customers, and reporting. See online store builder.
Yes. Shemify is designed for businesses in different regions, so you can configure pricing and tax behavior based on how you need totals displayed in your market.
Team, payroll, reports & AI
See how permissions, payroll workflows, reporting, exports, and ShemifAI fit into management.
Yes. Paid plans add role-based access so you can separate owner, partner, manager, cashier, and custom permissions. This keeps staff focused on the screens and actions they actually need. See staff permissions.
Yes. Sensitive actions can be limited by role, which helps you protect refunds, discounts, settings, and other high-impact workflows as the team grows.
Shemify is built around clear daily operations. You can review sales history and day-to-day totals, while paid plans add advanced reports, expenses, profit visibility, full logs, and business-branded receipts. ShemifAI can then help owners think through that data with more business-specific context. See sales reporting.
Yes. Shemify keeps export-ready reporting and records so you can share data with bookkeeping, accounting, partners, or internal reviewers when you need a cleaner paper trail.
Paid configurations can support time clock, team workflows, payroll support, and ShemifAI. The goal is to keep those layers closer to the rest of the operating data of the business instead of treating them as disconnected subscriptions.
Plans, reservations & support
Compare plan boundaries, online restaurant tools, location structure, and the fastest ways to get help.
Yes. Shemify has a Free plan for one owner login with products, sales, receipts, and daily history inside the browser. Exact public plan details are listed on Pricing.
Yes. Shemify can support a customizable online store and website with synced products, inventory, orders, customers, discounts, and reporting. Explore the online store builder.
Yes. Restaurant businesses can use reservations, guest-facing menu pages, a free online website, and 100% customizable booking flows alongside the rest of the restaurant workspace. Explore restaurant reservation software.
Yes. You can start Free, move to Premium when a single-location team needs deeper controls, and use Enterprise when more seats or multiple locations become part of the workflow. Businesses can also add team workflows, online selling, reservations, or ShemifAI as the business grows.
Email hi@shemify.com or use the contact page or demo page. The fastest way to get a useful answer is to share what you sell, how many people need app access, whether you need payroll, online selling, reservations, or AI support, and what your device setup looks like.
Generative AI FAQ
Trust-heavy questions buyers ask before they take generative AI seriously.
Use this section to make the AI story feel more operator-grade and less like generic marketing copy.
ShemifAI is Shemify’s generative AI business assistant for operators who want answers grounded in their own business data instead of a generic prompt.
It is designed to answer from the merchant workspace context inside Shemify. Owners should still review cited reports before making sensitive decisions.
That is the intended grounded workflow. The strongest ShemifAI answers should point to the reports, time window, location scope, and metrics behind the answer.
Yes. Role-based and location-based scope matters. Owners, managers, payroll staff, and location leads should not all see the same depth of context.
Yes. Multi-location operators can use ShemifAI to compare locations, surface outliers, and rank which store needs attention first.
Yes. One of the biggest advantages of ShemifAI is that it lives in the same platform as sales, labor, reservations, online orders, and other operating records.
Comparison and migration help
If buyers ask about OpenTable, Shopify, Gusto, or Square, send them to a named page instead of a generic answer.
The pages below are meant to handle exact comparison queries, while the FAQ stays focused on broad product questions. Each page also links to public proof and migration details.
Start with all alternatives
Open the full comparison and migration hub.
Switch from OpenTableReservation migration guide
Audit reservation data, website/menu content, and host workflows before go-live.
Move from ShopifyStore migration guide
Plan product, content, redirect, and app migration work.
Replace Gusto with Shemify payrollPayroll migration guide
Plan payroll cutover with the right specialists and timeline.
Switch from Square POSPOS migration guide
Audit devices, add-ons, catalog data, and receipt behavior before launch.
