Contact Shemify about POS setup, support, and rollout
Sales, support & setup
Get answers for plan fit, device setup, and day-one workflows.
Tell us whether you run retail, café, restaurant, or service workflows, which devices you use, how many people need access, and what you want to evaluate—checkout, receipts, reporting, hardware, or multi-location control.
Tell us about your workflow
Use this form for demos, pricing questions, rollout planning, hardware checks, or existing-account help. The more context you share, the faster we can point you to the right next step.
Quick answers before you email
These pages cover the questions teams ask most often while evaluating or rolling out Shemify.
- PricingCompare Free, Premium, and Enterprise, including trials, seats, and multi-location structure.
- FeaturesReview checkout, receipts, refunds, reporting, role-based access, loyalty, gift cards, debts, and time clock.
- Hardware & integrationsCheck receipt printers, barcode scanning, browser compatibility, and device setup notes.
- DocsRead setup guidance, help articles, and everyday workflow answers before rollout.
- DemoRequest a walkthrough built around your business type, devices, and first workflow to evaluate.
- Security & TrustReview privacy, compatibility notes, and public company details we keep current on the site.
Restaurants and cafés can also ask about Shemify’s public menu, reservations page, and website embed workflow for food and beverage businesses.
Request a Demo
sales, demo & plan fit
Ask about Free, Premium, or Enterprise; one location vs multi-location structure; app-access seats; and when deeper controls like roles, reports, logs, loyalty, gift cards, debts, or time clock make sense for your workflow.
setup & device guidance
Tell us whether you use phone, tablet, or laptop, plus any receipt printer, barcode scanning, or cash drawer requirement. We’ll point you to the cleanest practical setup for browser-based POS.
existing account & product questions
Share the exact screen, step, and expected result if you need help with receipts, sales history, refunds, reporting, exports, permissions, restaurant menu + reservations, or other live workflows.
email us
For faster answers, include your business type, number of locations, staff count, browser, devices, and any hardware model numbers. If you already have an account, use the same email you sign in with.
Before you send
What to include so we can answer faster.
Clear inputs help us recommend the right plan, confirm device compatibility, or reproduce an issue without a long back-and-forth.
- Business type and what you sell
- Device and browser (phone, tablet, or laptop)
- Number of locations and people who need app access
- Printer, barcode, cash drawer, or receipt requirements
- Exact workflow or issue you want to evaluate
- Your current Shemify login email if you already have an account
Yes. You can create an account, add a small catalog, run test sales, and review receipts and history in the browser before you need a full rollout conversation.
Free covers the core selling flow. Premium and Enterprise start with a 7-day free trial when you need team access, deeper controls, or multi-location structure.
Reach out when you expect more than 5 app-access users, multiple locations, or location-based access rules for owners, partners, managers, and employees.
- Multi-location rollout planning
- Roles, permissions, and reporting structure
- Seat planning for growing teams
- Workflow reviews before migration or expansion
Use the public pages that stay closest to current product facts:
- Pricing for plans, trials, and user/location structure
- Hardware & integrations for printers, scanning, and device notes
- Docs and FAQ for setup answers
- Press and Security & Trust for company and compatibility details