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Talk to the Shemify team
Questions about setup, features, or plans? Reach us and we’ll help you choose the right path.
Questions about setup, features, or plans? Reach us and we’ll help you choose the right path.
Whether you’re just exploring Shemify or already selling every day, we can help you choose the right setup, understand key features, and launch confidently.
For the fastest response, include your business type (restaurant, café, shop), the number of staff, and whether you need receipt printing or multi-device access.
Many questions are answered instantly in our FAQ and feature pages. If you prefer, start in the app and you can come back here anytime.
If you’re contacting us about a specific issue, please share the exact screen name, what you clicked, and what you expected to happen so we can reproduce it.
If you want to be live today, this checklist helps you set up Shemify quickly. You can always refine details later — the goal is to start selling with confidence.
You can get very far without waiting for support. Start in the app, add a small catalog, and run a few test sales. When something is unclear, jump to the FAQ for quick answers.
If you’re ready to upgrade or need help choosing a plan, our team can guide you.
If you’re evaluating Shemify for a larger team, multiple locations, or a custom rollout, contact us with a short overview of your needs.
Include how many registers you expect, how many staff accounts you need, and whether you require special reporting or onboarding assistance.
We’ll confirm the details, ask any missing questions, and suggest the quickest path forward. If it’s a setup request, we’ll typically recommend a simple starting configuration.
If it’s a bug report, we’ll try to reproduce it using your steps and share next actions as quickly as possible.